The Open Source Composable Frontend for Customer Portals
Open Self Service is an open-source framework for building modern customer-facing portals in composable architecture. It helps you integrate APIs, unify data, and deliver scalable, high-performance self-service experiences using Next.js, TypeScript, and NestJS.
The framework provides the frontend layer designed to connect with your existing backend services or integrate with headless platforms using our ready-to-use connectors.
We’ve spent over a decade designing, building, and operating self-service portals and digital platforms across industries. Our experience spans telecom, energy, manufacturing, and financial services — with solutions used by millions of end users.
- Orange Energia
- Osadkowski
- Fortum
- Dormer Pramet
- Cerrad
- Deutsche Telekom
- Bosch
Composable architecture
for digital self service solutions
Open Self Service is designed to simplify the process of creating modern customer portals that need to integrate many data sources to provide capabilities to the users.
The components we provide allow to build a decoupled, modern & fast frontend application and connect any API you might need - no matter if it's a CRM, CMS or a headless commerce backend.
What can you build with Open Self Service?
Open Self Service helps you build fast, flexible frontends for apps that serve your customers — not admin panels or SPAs,
but client-facing portals connected to the APIs your business runs on.
Knowledge base portals
Allow customers to search, browse and find answers without contacting support – fully customizable and searchable, integrated with CMSs, your dedicated backend or AI-based tools.
Product marketing websites
Help your users find key information about your products, services, processes, or policies – powered by headless CMS, easy to manage by support and marketing teams.
Asset service management apps
Let users report product issues, follow ticket resolution, and receive status updates — customizable, scalable, and API-ready.
Complex customer service platforms
Allow users to view and submit tickets, track their requests, manage orders, reorder products or spare parts, monitor & configure services – integrated with CRMs, ERPs, CMSs, commerce or custom APIs.
B2B after-sales support portals
Empower customers to handle product servicing, warranty tracking, and returns — solutions integrated with ERP, CRM, and other backend systems.
