Connect our frontend
to APIs with ease
Open Self Service is composable by design. We believe in backend-agnostic architecture. That's why every integration is decoupled and modular — so you can swap or extend data sources without rebuilding your frontend.
Below is a list of available and upcoming integrations.
CMS
Content, layout configuration, page structure, and more — including use as KB, notification, or ticket base.
Strapi
Headless CMS used for content, layouts, KB, and more.
Contentful
CMS for multi-language content and marketing blocks.
Storyblok
Visual CMS for content-driven experiences and static pages.
Customer Support
Integrations for ticketing, forms, CRM and other customer support automation.
SurveyJS
Advanced survey and form engine for ticket submission.
Zendesk
External ticketing and support knowledge base system.
Salesforce Service Cloud
Enterprise CRM and customer case handling solution.
Billing
Expose invoice history, status and payments to customers.
SAP S/4 Hana
ERP integration for billing, orders and document summaries.
Kill Bill
Open-source billing and subscription management engine.
Identity & Access Management
Used for login, RBAC and session management.
Knowledge Base Management
Manage articles, FAQs, categories and tags for support content.
Strapi
Used to model and manage article-based support knowledge base.
Salesforce Service Cloud
Enterprise CRM and customer case handling solution.
Zendesk
External ticketing and support knowledge base system.
ERP, Commerce & PIM
Currently we support ERP scenarios (asset and order management). More advanced e-commerce capabilities & integrations are coming soon.
Medusa
Open-source composable commerce engine. Currently provides product & asset information in O2S.
SAP S/4 Hana
Used for order, billing, product and asset data integration.
OroCommerce
B2B commerce platform with pricing, inventory and quote support.
Pimcore
PIM and DAM solution for product content and digital assets.
Notifications
Send and manage in-app messages and status updates.
Search & Personalization
Power content and article search, recommendations and user-tailored experiences.
Algolia
Used for full-text and faceted search across content and articles.
Personalisation API
TBD. We plan to support more personalised experiences by means of integration with a suitable product.
Cache
Improves performance and request optimization.