Marcin Krasowski

We’re thrilled to officially announce the release of O2S 1.0! This marks a major milestone in our journey, and we couldn’t be more excited to share it with our users.

This post provides a summary of all the new features, improvements, and changes that have been added to O2S since its initial release. From UI enhancements and feature updates to integrations and security improvements, we’ve worked hard to ensure O2S delivers the best possible experience. Read on to see what’s new!

We’re building a frontend-first framework for composable customer portals – Open Self Service. To support dynamic content, reusable UI blocks, and flexible layouts, we needed a CMS that gives developers control over structure while staying accessible to business users.

That’s where Strapi comes in. In O2S, we use it not just for managing page content, but also for defining layout templates, page structures, and component configurations. This approach helps us find the right balance between flexibility for editors and consistency in the frontend.

Open Self Service (O2S) was launched a few weeks ago and we’ve already started working on the next set of improvements, new features, and fixes to make it better.

In this post, we’re sharing what we’ve shipped so far, what’s currently in progress, and what’s next on the roadmap. Whether you’re exploring O2S or already building with it, this is a quick look at where we’re heading.

Open Self Service (O2S) is continuously evolving. Below is an outline of upcoming enhancements and planned features.